Frequently Asked Questions (FAQs)

What Should We Bring?
Our cabin is provided with linens and a fully equipped kitchen, so you will only need to bring personal items (body soap, shampoo, hair dryer, etc…) and grocery items. However, if you are reserving the cabin for a holiday please bring any specialty cooking pans or utensils you might need to prepare your holiday meal; we cannot guarantee the size and type of all pots and pans stocked in the cabin. The cabin has a washer & dryer and also detergent for you to use. Adequate paper products (toilet paper, paper towels, etc.) are supplied to meet the cabin’s capacity, should they be needed, additional supplies must be purchased by the renter.

Will My Cell Phone Work At The Cabin?
Cell phone service is somewhat sporadic through the canyon getting to Garden City but works fine once you get into Garden City and at the cabin itself.

Is there a firepit?
Yes, a new firepit was added in 2015 for renters to use.

Does the Cabin have phone, high-speed internet, and cable TV?
Yes, the cabin comes with free high-speed internet (Wi-Fi login details posted at the cabin).  It also includes a phone for local calls.  The cabin does not have cable TV but does have local channels (NBC, ABC, CBS, FOX and PBS).


Where can I rent toys?

Performance Rental (435) 946-8735
1414 North Bear Lake Blvd. Garden City, UT

Ideal Beach RV Park (435) 946-5800
2410 South Bear Lake Blvd. Garden City, UT

North Beach Rentals (208) 945-5500
7 Miles East of St. Charles, ID on north beach road

Bear Lake Funtime (435) 946-3200 (Off-Site Location)
1217 South Bear Lake Blvd. Garden City, UT

Are There Any Grocery Stores In The Area?
There is not much selection for grocery stores in the area so you may want to do any shopping prior to getting into the valley. The closest to the cabin is The Lakeview Market located at the KOA about two miles north of the cabin. It is not a very big grocery store but they do have most of the basics.

Can I Bring My Pet With Me?
We do not allow pets at the cabin, we cannot make an exception no matter how small or well behaved the pet is. (PLEASE DO NOT DISREGARD THIS POLICY AS IT WILL RESULT IN THE IMMEDIATE & ENTIRE LOSS OF YOUR SECURITY DEPOSIT.)

Can I Smoke Inside The Cabin?
We have a strict no smoking policy in the cabin. If discarded butts are found, additional cleaning fees will apply. (PLEASE DO NOT DISREGARD THIS POLICY AS IT WILL RESULT IN THE IMMEDIATE & ENTIRE LOSS OF YOUR SECURITY DEPOSIT.)

How are Reservations Handled?
At the time of booking we require 50% payment.  We will email you a Cabin Lease Agreement that must signed and scanned/emailed back or mailed back within a week.  The remaining 50% payment is due fourteen (14) days from the scheduled check in.  Reservations less than fourteen days from scheduled check require full payment to book.  A $300 security/damage deposit is also required (this amount is secured but not charged against your credit card). This deposit is also due fourteen days from the scheduled check in.  Payments can be made online by credit card using the "Payments" tab on this website.

What If I Need To Cancel Or Change My Booking?

*** FOR YOUR PROTECTION ALL CANCELLATIONS MUST BE MADE IN WRITING – EITHER THROUGH E-MAIL, OR CERTIFIED MAIL.***

A cancellation results in the loss of the 50% deposit made at the time of reservation. Our cabin is privately owned, consequently cancellations affect the owners significantly. Once a reservation is made changes to the date are subject to a non-refundable $50.00 fee per alteration. Also, changes to the reservation date can only be made (14) fourteen or more business days prior to check in date provided the reservation is not a holiday booking. Rentals are based on availability, and once the property has been reserved and held for a tenant(s) other inquiries will be turned away. Thus, alterations regarding date of reservation could prevent other rentals. If an emergency requires changes to the reservation less than fourteen (14) days from scheduled check in,  a minimum fee equivalent to one night’s rental in addition to all rental fees associated with updated reservation.

What Time Is Check-In and Check-Out?
CHECK-IN IS AT 4:00 PM: To make certain housekeeping has all the time it needs to prepare the cabin we cannot offer early check ins or late check outs. Please do not attempt to check in early, our cabin books frequently and often at the last minute which makes it very difficult to guarantee a check in earlier than 4:00 PM.

CHECK-OUT IS AT 11:00AM: It is our mission to provide the cleanest cabin possible so that our guests will come back to stay with us in the future! The 5 hour window between check out and check in allows just enough time for the cabin to be inspected/cleaned between guests. Please help our housekeeping staff stay on schedule without inconveniencing the next guest by checking out on time and following the check out procedures provided to you & posted in the cabin.

What If I Leave Something At The Cabin?
When you leave the cabin at 11:00 AM it is very likely that another party will be checking in at 4:00 PM. If you leave something at the cabin, please call immediately and we will try to make arrangements. If it is not found by our staff or the cleaning staff prior to the next guests arrival, it may not be there when they leave. We can not be responsible for your lost items.

If an item is found, there is a minimum $25 charge for shipping and handling. Please make sure you get everything when you leave.

Will We See Any Wildlife?
There is a lot of wildlife around the cabin.  We've seen deer, elk, moose, rabbits, and foxes. 

Is There An Additional Cleaning Charge?
There is no cleaning charge for the cabin.  We have a professional cleaning service that cleans the cabin after your stay.  We do require renters to remove the sheets and start the first load of laundry prior to checkout.

Do I Need 4 Wheel Drive To Get To The Cabin?
Although the subdivision is paved, the driveway is gravel. In the summer the cabin is accessible by most vehicles, but we do caution guests against driving sports cars or other low sitting vehicles. During the winter months however 4 wheel drive is highly recommended to get in and out. There is plenty of room to bring a trailer along and park by the cabin.